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THE THAD COLEMAN FUND

Taste and Odor Concerns
Reports of an earthy taste and odor in the water supplied to residents in southern Beaufort and Jasper County (Hardeeville) by the Purrysburg Water Treatment Plant is caused by a naturally occurring algae bloom in the raw water from the Savannah River that typically occur in the early spring. It is an aesthetic problem and not a health hazard. BJWSA's tap water continues to be safe to drink during these episodes.

Taste and odor episodes are caused by the presence of two naturally-occurring algae called geosmin and methylisoborneol (MIB) at extremely low levels (measured in parts per trillion). Geosmin and MIB are not harmful to public health and the Authority's water quality is not otherwise affected.

The Authority is taking steps to lessen the algae bloom's affects by treating the water with powder activated carbon to absorb the taste and odor, which acts like those charcoal filters. This treatment is safe for consumers and has produced good results in the past.

MIB and geosmin are produced in freshwaters throughout the world. Typically MIB and geosmin levels increase in spring months when the warmer weather accelerates the growth of algae.

CodeRED Residential and Business Data Collection -
BJWSA has contracted for a high-speed telephone emergency notification services that can deliver to up to 60,000 calls per hour of a pre-recorded emergency telephone notification messages. To ensure no one is omitted, BJWSA urges all individuals and businesses to register their phone numbers, including cell phones, by clicking the CodeRED logo to the left of this page, under the navigation menu and follow the directions to enter your data. ...

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Customer Care

Receive Your Bill Online
Simply click on the OnLine Bill Payment and log-on using your BJWSA account number and the name that appears on your bill. You can make payments by Visa or MasterCard. You may also contact our Customer Service Department with billing inquiries or other general questions. One of our service representatives will reply during normal business hours.

Water Conservation Tips
Whether your water comes from a public supply or from a private well, water conservation efforts play a direct role in increasing the reliability of our water supplies. BJWSA invites you to take action to conserve and protect our water resources every day.

Applying for New Services
BJWSA welcomes new customers to our system and are glad to provide you with water and sewer services. We want to make this busy time of moving and relocating as smooth and hassle free as possible for you and your family. When applying for a new water or sewer services, you will first need to fill out the water/sewer tap application form.

Education & Programs

BJWSA Facility Tours
BJWSA offers group tours of its water and wastewater facilities. These educational programs feature presentations by professional staff with content and length of each tour varying depending on the participants ages, backgrounds, interests and special requests.To arrange a tour for school classes, youth groups or adults, please call 987-9219. For general, customer service and other utility information, call 987-9292. Note:Tours will be postponed or cancelled if National Security Alert level is orange or red.

Facts about Lead and Drinking Water
Cities in some areas of the country are experiencing high levels of lead in their drinking water, but this is not an indication of a nationwide problem. In those areas where lead is found in drinking water, lead service lines are the main cause of the problem. Beaufort-Jasper Water and Sewer Authority (BJWSA) does not use lead pipes but some property owners may have installed them to connect their property to our system. Therefore, we monitor tap water in homes for lead and have found levels significantly less than the maximum allowed by the U.S. Environment Protection Agency (EPA).

© Copyright 2008 Beaufort Jasper Water & Sewer Authority. All rights reserved.
info@bjwsa.org
6 Snake Road
Okatie, SC 29909
phone: 843-987-9292
fax: 843-987-9293

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