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Routine Maintenance Completed by BJWSA
BJWSA has completed the routine maintenance on the method of disinfecting drinking water for customers in Beaufort, Port Royal, Burton, Shell Point and surrounding areas, and Lady’s and St. Helena Islands. Residents will begin to notice a return to normal for taste and odor beginning the evening of Monday, November 16th. For more information click here.
Pay Your Bill Online or By Phone!
With the recent upgrades to our secure online website, it is now even easier to pay your bill online. To make a payment, have your customer number, account number, and your credit card ready and click or type in your web browser https://billpay.bjwsa.org/.
Customers may also pay their bill with Visa or MasterCard by telephone. Simply call 987-9200 from Beaufort, 707-0017 from Bluffton, or 288-0006 from Hardeeville, and follow the prompts.
Accurate meter readings are our priority,
BJWSA has contracted with Outsource Services, Inc. to replace transponders in customer water meters from September-November. This is part of our routine maintenance to assure we receive accurate meter readings. This work, done at the meter, will not interrupt water services. Transponders are battery-operated devices that transmit water use data by radio signal to our meter reading trucks. Meter Readers download data into a computer for use in calculating monthly bills. Transponder batteries last 7-9 years and must be replaced periodically to assure accurate meter readings. When a battery fails, the meter continues collects an accurate reading but the meter is read manually rather than electronically. This takes longer and introduces the possibility of human error in recording the reading.
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Rain barrels available for a reduced price! BJWSA is working with LowCountry Rain Barrel to offer 60- and 80-gallon rain barrels at a reduced price. This is a great way to conserve water AND save money. Choose from one of two pick-up dates to fit your budget and schedule.
Click here for the order form and click here for more information on LowCountry Rain Barrel.
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 Customer Care
Paying your water bill online is now easier and more secure. Plus, our new site offers enhanced features to help you manage your account. Whether you already pay online or want to begin to do so, all online customers must register at our new site, but it's only a couple of easy steps. To get started, simply click on the OnLine Bill Payment and follow the directions. Set up your account today and take advantage of our new exciting features.
Hurricane Preparedness
Hurricane season is here. It is important for residents to be prepared before a hurricane warning is issued. The following is a quick checklist of ways to prepare for a water outage during a hurricane or any other emergency:
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Applying for New Services
BJWSA welcomes new customers to our system and are glad to provide you with water and sewer services. We want to make this busy time of moving and relocating as smooth and hassle free as possible for you and your family. When applying for a new water or sewer services, you will first need to fill out the water/sewer tap application form.
Learn more
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| Education & Programs |
BJWSA Facility Tours
BJWSA offers group tours of its water and wastewater facilities. These educational programs feature presentations by professional staff with content and length of each tour varying depending on the participants ages, backgrounds, interests and special requests.To arrange a tour for school classes, youth groups or adults, please call 987-9219. For general, customer service and other utility information, call 987-9292.
Note:Tours will be postponed or cancelled if National Security Alert level is orange or red.
Facts about Lead and Drinking Water
Cities in some areas of the country are experiencing high levels of lead in their drinking water, but this is not an indication of a nationwide problem. In those areas where lead is found in drinking water, lead service lines are the main cause of the problem. Beaufort-Jasper Water and Sewer Authority (BJWSA) does not use lead pipes but some property owners may have installed them to connect their property to our system. Therefore, we monitor tap water in homes for lead and have found levels significantly less than the maximum allowed by the U.S. Environment Protection Agency (EPA).
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Fix a leak week
The EPA's WaterSense Program is promoting March 15 to 21, 2010 as "Fix a Leak Week," a time to remind customers to attack leaks in their household fixtures and irrigation systems. While leaks might sometimes seem like small problems, over time they waste both valuable water resources and money. On average, a U.S. household wastes more than 11,000 gallons of water per year-enough to fill a backyard swimming pool! Click here to visit the EPA's WaterSense Fix-A-Leak Week page.
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