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Routine Maintenance Completed by BJWSA
BJWSA has completed the routine maintenance on the method of disinfecting drinking water for customers in Beaufort, Port Royal, Burton, Shell Point and surrounding areas, and Lady’s and St. Helena Islands. Residents will begin to notice a return to normal for taste and odor beginning the evening of Monday, November 16th. For more information click here.


Pay Your Bill Online or By Phone!
With the recent upgrades to our secure online website, it is now even easier to pay your bill online. To make a payment, have your customer number, account number, and your credit card ready and click or type in your web browser https://billpay.bjwsa.org/.

Customers may also pay their bill with Visa or MasterCard by telephone. Simply call 987-9200 from Beaufort, 707-0017 from Bluffton, or 288-0006 from Hardeeville, and follow the prompts.

Accurate meter readings are our priority,
BJWSA has contracted with Outsource Services, Inc. to replace transponders in customer water meters from September-November. This is part of our routine maintenance to assure we receive accurate meter readings. This work, done at the meter, will not interrupt water services. Transponders are battery-operated devices that transmit water use data by radio signal to our meter reading trucks. Meter Readers download data into a computer for use in calculating monthly bills. Transponder batteries last 7-9 years and must be replaced periodically to assure accurate meter readings. When a battery fails, the meter continues collects an accurate reading but the meter is read manually rather than electronically. This takes longer and introduces the possibility of human error in recording the reading.